Shipping policy
Shipping Policy 📦🚀
Thank you for shopping with us! We are committed to processing and delivering your order as quickly and securely as possible.
Order Processing
All orders are carefully prepared, packaged, and processed within 1–2 business days.
Once your order has shipped, you will receive a confirmation email containing your tracking number.
Shipping Time
After processing, standard delivery typically takes 4–7 business days.
Please note that delivery times may occasionally be affected by weekends, public holidays, severe weather, carrier delays, or other circumstances beyond our control.
Tracking and Secure Delivery
Every package is securely packed and shipped with tracking. You can use the tracking number provided in your shipping confirmation email to follow your order’s delivery progress.
Shipping Address Changes
Please review your shipping information carefully before completing your purchase.
To request an address change, contact our customer service team as soon as possible. Because orders are processed quickly, we can only update the shipping address if the package has not yet been dispatched.
Once an order has shipped, we cannot guarantee that the address can be changed or that the package can be redirected.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays, failed deliveries, or returned packages caused by incorrect or incomplete shipping information.
Additional shipping charges may apply if an order must be resent.
Delivery Issues
If your tracking information shows that your package has been delivered but you have not received it, please check around your property, with household members, neighbors, and your local carrier.
If you still cannot locate the package, contact our customer service team so we can assist you.